People in Rail: Others

 
Michelle Dickinson

Community Engagment Manager at London North Eastern Railway (LNER)

GCSE’s

What does my job involve?

The Community Engagement Manager engages with community and charity partners along LNER’s route to create, plan and implement initiatives to promote LNER’s Community Investment Strategy and the wider responsible business agenda.

What do I like most about my job?

The variety of people I engage with from a huge range of organisations and stakeholders from Education providers to Community Rail Partnerships and CALM (Campaign Against Living Miserably) to internal colleagues. It’s challenging but exciting!

 
Mark Bennett

National Driver Training Development Manager at LNER

HND

What does my job involve?

I’m seconded to work with Rail Delivery Group to help deliver the Driver Academy Programme. This involves running projects including how we will recruit & train drivers of the future and Diversity & Inclusion.

What do I like most about my job?

Working on the driver academy programme has given me the opportunity to look at how we bring new and diverse talent into the industry and its really exciting time to be involved in the industry.

 
Stephen Hartley

Accreditation Analyst at Rail Delivery Group

BSc (Hons) Computer Science

What does my job involve?

Liaising with retailers and train operating companies to ensure that rail tickets are sold correctly. This means passengers are issued with the right ticket for their journey, and that revenue reaches the operators owed.

What do I like most about my job?

The scale of the task – almost a billion tickets are sold each year – but more importantly, working with people who are passionate about the railway, and the social and economic benefit it delivers.

 
Liam Hewitt

Graduate Commercial Manager

Degree in Architecture

What does my job involve?

I move around the business handling aspects of delivering infrastructure projects – that means risk management, payments, contract drafting, conflict management, project management, forecasting costs etc. Recently I’ve become involved in leading on Innovation Strategy.

What do I like most about my job?

The diversity in regards to the people, locations and purpose. I’ve worked on £bn Line Upgrades and £60k bus station refurbishments – each with a different purpose and helping different communities, but equally important.

 
Pam Martin

Director of PM Training and Assessing Ltd

Degree in Business, IV, Assessor and Trainer

What does my job involve?

I am the IRSE Assessing Agency Manager for PM Training and Assessing Ltd, where I am responsible for managing the assessment process for IRSE licencing. I also train people to become Trainers, Assessors and IQAs.

What do I like most about my job?

I love the variety of people that I meet and I get a real kick out of seeing people gain their qualifications that they have worked hard for.

 
Jemma

Senior Engineer/ Temporary Works Co-ordinator on EGIP project

Degree in Civil Engineering/ Incorporated Engineer

What does my job involve?

I ensure all the temporary works across the route is planned, designed, installed, checked and dismantled safely. I bridge the gap between the designers and constructions teams.

What do I like most about my job?

I get to solve complex engineering and logistical problems. I am helping to make the Railways more efficient and sustainable. I get to see the direct impact my job has on the Scottish Landscape.

 
Paul Humes

Training Manager ISS Labour

Level 4

What does my job involve?

My role involves the day to day management of training and assessments both for Track safety and Overhead line competence

What do I like most about my job?

What I like most is seeing learners achieving their goals and being part of their journey

 
River Tamoor Baig

CEO & Founder of Hack Partners

Degree in Computer Science

What does my job involve?

Planning for company long term strategy and business development for the company.

What do I like most about my job?

Changing an industry for the good of the public and making an impact on the world starting with the UK rail industry!

 
Emma Harmsworth

Sponsor at Network Rail

Degree

What does my job involve?

To make sure that a project is governed effectively and delivers the objectives/ realises the benefits set out in the business case.

What do I like most about my job?

The varied nature of the work and the importance of collaborating and communicating with a large number of people and disciplines.

 
Fiona

Executive Assistant to the Chair, Network Rail

BA in Law with German Law

What does my job involve?

Supporting the Chair of Network Rail in his work including: arranging and accompanying on visits; working with our Public Affairs team on writing speeches; co-ordinating correspondence and briefings; and learning more about the railway!

What do I like most about my job?

It gives me the chance to understand why the railway is so important in local and national economic growth, connecting both people and goods, and the impact it has on the communities it serves.